Questions and answers
Everything people ask before their first order.
How does it work?
Choose a plan of 5, 10, 15 or 20 meals for the week. We email you the week's menu, with five dishes to pick from. We cook everything fresh and deliver twice a week at the times you choose.
How do I order?
Pick a plan on the Plans page and fill in the short order form. Order by Friday 12:00 to get your meals the following week.
When and where do you deliver?
Twice a week. When you order you choose your times: Sunday evening, Monday morning or Monday evening for the first delivery, and Wednesday evening or Thursday morning for the second. Mornings are 09:00 - 12:00 and evenings 17:00 - 20:00. You can also collect from our kitchen on Tha Phae Road instead. Delivery is free within 5km of Chiang Mai Old City. Outside that area? Message us to check.
How are my meals split across the two deliveries?
A plan covers one week. Some of your meals come in the first delivery and the rest in the second, so everything stays fresh. Tell us if you'd like a different split.
How do I pay?
By PromptPay QR code from any Thai banking app, or by card from any country. PromptPay is 3% cheaper, because it costs us nothing to take. Your order only goes through once you have paid.
Do you use preservatives, additives or MSG?
No. We don't use seed oils, MSG, preservatives or additives, and nothing is deep fried.
I have an allergy. Can I still order?
Tell us on the order form, which asks about allergies. Every dish on the menu also shows what it's free from. If you're unsure about a dish, message us before you order.
Can you feed a team or a large group?
Yes. For more than 20 meals a week to one address, message us for a quote.
Still have a question?
Message us and we'll get back to you.